Terms of Service
Welcome to Kerafen. By accessing or using this website, you agree to comply with these Terms of Service. If you do not agree with any part of these terms, please discontinue using the website.
Website Use
This website provides information about Kerafen, customer support resources, and product-related services. We reserve the right to update, modify, or discontinue any part of the website at any time without prior notice.
Eligibility
You must be at least 18 years old to use this website or purchase products through our services.
Intellectual Property
All content on this website, including text, graphics, logos, images, and other materials, is the property of Kerafen and is protected by applicable copyright and intellectual property laws. No content may be copied, reproduced, or distributed without written permission.
Acceptable Use
When using this website, you agree not to:
- Violate any applicable laws or regulations.
- Upload harmful software, viruses, or malicious code.
- Attempt to gain unauthorized access to the website or its systems.
- Copy or misuse website content without permission.
- Interfere with the operation or security of the website.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
User Content
If you submit reviews, comments, or other content, you are responsible for ensuring that the information is accurate, lawful, and does not violate the rights of others.
Disclaimer
The information provided on this website is for general informational purposes only. Individual results may vary, and Kerafen does not guarantee specific outcomes. Always follow product directions and consult a healthcare professional when appropriate.
Limitation of Liability
To the fullest extent permitted by law, Kerafen shall not be liable for any indirect, incidental, or consequential damages resulting from the use of this website or its content.
Changes to These Terms
We may update these Terms of Service at any time. Continued use of the website after changes are posted constitutes your acceptance of the revised terms.
Anti-Spam Policy
Kerafen is committed to responsible email communication and complies with applicable anti-spam laws.
We only send promotional emails to users who have voluntarily subscribed or provided consent.
Every marketing email includes a simple unsubscribe option. Once an unsubscribe request is received, we will remove your email from future promotional communications as quickly as possible.
Our emails clearly identify Kerafen as the sender and contain accurate subject lines and relevant content. We do not use misleading information or send unsolicited commercial messages.
If you believe you have received an email from us in error or have questions regarding this policy, please contact support@kerafen.com.
Kerafen Customer Support
Need help with Kerafen? Our customer support team is ready to assist with product questions, orders, shipping, and refunds.
📧 Email: support@kerafen.com
📞 Phone: +1 (302) 200-3480
Our team typically responds within 24–48 business hours.
We Can Help With
✔ Product inquiries
✔ Order & shipping support
✔ Tracking updates
✔ Returns & refunds
60-Day Money-Back Guarantee
Every Kerafen order is backed by a 60-Day Money-Back Guarantee, so you can shop with confidence.